Subject: Tech Support Candidate - Nadeem Rizvan Ansari
From: Nadeem Rizvan Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 08:04:07 -0400

Tech Support
Test

Name

Nadeem
Rizvan Ansari

E-mail

[email-masked]

Phone
Number

(91) 9258795087

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida sector 18

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

VoIP

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Na

NA

NA

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check my internet connection.

Then Refresh the browser by exit and after that I will type the URL of NDTV and
then Search.

These are the steps I will follow if an URL is not opened

in a browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of All  I shall open bluetooth in a
bluetooth speaker and then  I shall open bluetooth in my phone. As soon as the
bluetooth is open in my phone it automatically catch the frequency of a
bluetooth speaker. After I shall match the code appeared on both the bluetooth
devices and in the last both devices communicate with each other via bluetooth.

What according to you makes you a good candidate
for customer service or technical support job?

My
charming style of communication makes me confident for satisfying the customers
over technical support.

On a scale of 1 - 5 please rate your
fluency in spoken English

4