Subject: Re: LSM Joining Case Test - Shashank Bhati
From: Shashank Bhati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 05:20:57 -0400

LSM Joining Case
Test

Name

Shashank
Bhati

E-mail

[email-masked]

Phone Number

(88001) 08877

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I imagined
myself as the customer and went through all the blurbs. The first one was the
most satisfying reply to the query. Also, the way of interacting with the
customer was very pleasant.

unlike the rest, it was not just a to the point answer but also a satisfying
one.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Gaining a customer's trust is not an easy task. A

good customer service may achieve the initial scope going but great customer
service will not just achieve but also the scope above and beyond the initial
project scope.

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