Subject: Tech Support Candidate - Siddhesh Vetale
From: Siddhesh Vetale <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 04:43:40 -0400

Tech Support
Test

Name

Siddhesh
Vetale

E-mail

[email-masked]

Phone Number

(91) 8208778853

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Nashik,
Maharashtra

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tecsys solutions pvt ltd

Technical support
Intern

9000

Previous Employer 1

Microsense Network pvt
ltd

Team Leader

April-2020

10000

Previous
Employer 2

NA

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Kindly clear cache of your
browser or try using fresh browser.

Also try clearing your DNS cache.

1) Type win+r and enter cmd

2) Now in command prompt type ipconfig /flushdns

In case if you still face any issue don't hesitate to contact us.

Regards,

Xyz

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn ON speaker. Press key over Bluetooth
speaker. You might hold it for while according to model.

Now in other hand, turn on your mobile Bluetooth and search for designated name.

And connect it.

What according to you makes you a good candidate
for customer service or technical support job?

I always
like to learn new things. As technical support you must be tech savvy if you
wish to survive. So must have hunger to learn new things. And I really enjoy to
learn interesting things.

And second I like to talk and solve client query. This is not any dialogue but I
personally like to interact people and resolve their query.

On a
scale of 1 - 5 please rate your fluency in spoken English

4