Subject: Tech Support Candidate - Shahid Afridi
From: Shahid Afridi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 04:05:53 -0400

Tech Support
Test

Name

Shahid
Afridi

E-mail

[email-masked]

Phone Number

(110096) 8787277396

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

New Ashok Nagar, New
Delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

We can easily troubleshoot
the problem by using VPN network some time few websites are band on that country
that case we unable to access that particular website __

Fist of place install a vpn network then open them or connect a another country
vpn network when it's once done then again refresh your browser page then your
will be open

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of fall power on your Bluetooth and turn
on your phone Bluetooth then click on search options that's showing on Bluetooth
interface then you see your Bluetooth speaker device name will be appears then
click on that name and pair device your now your Bluetooth speaker and phone are
connected.

What according to you makes you a good candidate
for customer service or technical support job?

According
to my view one thing makes us good it's depends upon you how to troubleshoot
that problem with fastest and smart way which will be  give full cortifications
to customer

On a scale of 1 - 5 please rate your fluency in spoken
English

4