Subject: Tech Support Candidate - Brijesh kumar Mall
From: Brijesh kumar Mall <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 03:27:39 -0400

Tech Support
Test

Name

Brijesh
kumar Mall

E-mail

[email-masked]

Phone Number

(+91) 7503335325

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Pandav Nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Elite mindz pvt ltd

It Infra
Engineer

5 Aug 2020

20000

Previous Employer 2

Authbridge pvt ltd

Associate it
infra

16 Nov. 2019

16000

In your past experience
you have (select all that applies)

Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.check your internet connection

2.check your computer's time and date

3.May be site blocked by your IT person

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.turn on
bluetooth speaker

2.turn on mobile phone bluethooth

3.Then show bluethooth device in your mobile

4.Then click on bluethooth speaker device name which show in your mobile
phone

5.Then you are connected with bluethooth speaker

What according to
you makes you a good candidate for customer service or technical support
job?

Technical support job

On a scale of 1 - 5
please rate your fluency in spoken English

3