Subject: Tech Support Candidate - Pooja Pandey
From: Pooja Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:56:15 -0400

Tech Support
Test

Name

Pooja
Pandey

E-mail

[email-masked]

Phone Number

(91) 7880550219

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Lucknow

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Speakers &
Audio
Leading , controlling

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly check network speed and check browser
settings.then problem solved

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Go to
settings and go bluetooth and turn on the Bluetooth.and pair to spekar named and
connect yhe the mobile.

What according to you makes you a
good candidate for customer service or technical support job?

Firstly listing the problem of customer and Solved one by
one.

On a scale of 1 - 5 please rate your fluency in spoken
English

3