Subject: Re: LSM Joining Case Test - Sarita Kohli
From: Sarita Kohli <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:47:33 -0400

LSM Joining Case
Test

Name

Sarita
Kohli

E-mail

[email-masked]

Phone Number

(91) 8826044611

Which blurb would you select?

Blurb 3

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

The reason
of choosing this blurb is just to inform customer that we are working upon the
same. And by saying and mentioning details that how close your event is and how
quick you want to receive your ticket is a way of making them aware that how
much we take of our customers and their each need, and try to fulfill their
requirements on time

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is finding out the solution
and disconnect the call on the other hand the great CS needs some other
important aspects like finding out the solution while making them feel priority
and let them know that this is not a only time you are helping them, whenever
they are in need, you will be available.

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