Subject: Tech Support Candidate - Kajal Jha
From: Kajal Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:38:35 -0400

Tech Support
Test

Name

Kajal Jha

E-mail

[email-masked]

Phone Number

(91) 8595485179

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Nyay khand - 3 indrapuram
ghaziabad

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Speakers & Audio
Customer calling

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Tech mahindra

Customer care
agent

²2 march

18000

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Go to network setting

Open network and sharing center

Click on the connected network

Other options

Reset web browser

Update web browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First a
fall go to setting

Click the Bluetooth option

Turn on Bluetooth

A list of available devices or tap

Tap the name of the Bluetooth devices you want to pair with you device

What according to you makes you a good candidate
for customer service or technical support job?

Leadership , teamwork , good personality, dedicated for work ,
communication and interpersonal skills , discipline, loyalty, ability to handle
to much preser, am very punctual , that thing make me good candidate for
customer service or technical support Job !

On a scale of 1 - 5
please rate your fluency in spoken English

3