Subject: Tech Support Candidate - Pushkar Srivastava
From: Pushkar Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:34:51 -0400

Tech Support
Test

Name

Pushkar
Srivastava

E-mail

[email-masked]

Phone Number

(91) 8707687746

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Sector 1 Noida
Extension

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will check the internet connectivity. If the
problem occurs again then I will open this website on another browser . After
that if the problem still remains then the website may be under
maintenance.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1 - Switch on the power button of Bluetooth
speaker.

2 - Turn on the Bluetooth option in the phone.

3 - There will be the option of Pairing both devices with some code.

4 - Click on the pair button, both devices will connect

What
according to you makes you a good candidate for customer service or technical
support job?

Although I am  fresher but I believe that I can
easily understand the customer queries and provide them good service so that
they can satisfy from the service by this organization. I have knowledge in
computer Science and Mathematics so that I can easily understand the technical
side of the job that will be given to me. With some guidance I can do very good
work for my company.

On a scale of 1 - 5 please rate your
fluency in spoken English

4