Subject: Tech Support Candidate - Yash Bhardwaj
From: Yash Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:19:38 -0400

Tech Support
Test

Name

Yash
Bhardwaj

E-mail

[email-masked]

Phone Number

(0) 8076861281

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

New delhi

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Nseit

It head

October

16k

Previous
Employer 2

Vserv

It head

January

13k

In your past experience you have (select
all that applies)

Interacted with customers over Email
Used a
case management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Step1:- you have to check Lan cable.

Step2:- if Lan cable is connected to the Lan card then you have to go to control
panel then click the network and sharing option or window + R type ncpa.cpl

Step3:- After you entered in change adapter settings

You can see the option Ethernet

Step4:- right click on Ethernet and check the Ethernet is disable or enable....

Step5:- if Ethernet is disable so click at Enable option... After that you can
open the website easily

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step1:- start Bluetooth speaker

Step2 :- go to the sittings of the mobile.

Step3 :- click the Bluetooth option

Step4:- check the name of the Bluetooth speakers

At the bottom..

Step5:- after you see the name click on it and pair it

Step6:- after paired you can use your Bluetooth speakers easily

What
according to you makes you a good candidate for customer service or technical
support job?

According to me I am good in both side

On a scale of 1 - 5 please rate your fluency in spoken
English

3