Subject: Re: LSM Joining Case Test - SANJEEV KUMAR
From: SANJEEV KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:19:17 -0400

LSM Joining Case
Test

Name

SANJEEV
KUMAR

E-mail

[email-masked]

Phone Number

(+91) 8360229729

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

A
satisfactory answer to person who might be anxious by not getting tickets it
shows enough empathy and professional behavior of the representative too.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is in few words is reaching to the
customers expectations despite exceeding the expectation to a level that can be
legit and profitable to both customer and organization is called a great
customer service.Quick and accurate responses are always preferred in customer
services so would not impact any kind of negative with respect to time.

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