Subject: Tech Support Candidate - Aman Kumar
From: Aman Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:15:00 -0400

Tech Support
Test

Name

Aman
Kumar

E-mail

[email-masked]

Phone Number

(91) 7048955007

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Gurgoan

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Concentrix daksh

Customer support
executive

Still eorking

22k

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have (select
all that applies)

Interacted with customers over Live
Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Please
type ndtv.com and then check if it is working

If it is not working,disable the proxy and change proxy setting

It will work.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly switch on thr bluetooth option on your
phone and switch on your bluetooth speaker.

Pair the devices and then the songs you played on the phone will play on
speaker.

What according to you makes you a good candidate
for customer service or technical support job?

My polite
way of talking

My sincearity and dedications towards hard work

On a scale of 1 - 5
please rate your fluency in spoken English

4