Subject: Tech Support Candidate - VIKAS BADGOTI
From: VIKAS BADGOTI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:14:46 -0400

Tech Support
Test

Name

VIKAS
BADGOTI

E-mail

[email-masked]

Phone Number

(+91) 8882541244

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Panchsheel hynish greater Noida
sector 1.

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Linux
Networking - basic
Hardware -
Basic
Speakers & Audio
VoIP
Software issues,iOS

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

SYSTEM SUPPORTS
INDRAPURAM

Tech support

08/2020

24000/-

Previous Employer 2

SOFOCLE TECHNOLOGIES PVT LTD
NOIDA

Trainee software engineer

12/2018

18000/-

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First,I
will check up my interest connection then I will refresh my modem and close the
window opend and try again to surf for that particular site and finally reach to
it

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First I will check wheather my bluetooth
speaker is charged or not.If yes,then I will switch the bluetooth of phone and
meanwhile of my speaker.Then under a range of 10m I will check the bluetooth
name and pair it by allowing the pairing popup and enjoy the music.

What
according to you makes you a good candidate for customer service or technical
support job?

Well,I am confident enough to deal with issues of
customers and I easily make good bond with others .I have a few unique
attributes which makes me different from others as a customer service or
technical supporter, which are as follows:-

1) Co-operation

2) Ability to influence the group

3) Self-confidence

4) Mental-Stamina

5) Determination to complete work within time allotted

5) Initiative

6) Speed of Decision

7) Liveliness

8) Organising ability

9) Power of expression

10) Social Adaptability

On a scale of 1 - 5 please rate your
fluency in spoken English

5