Subject: Tech Support Candidate - Yogendra Pingale
From: Yogendra Pingale <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:13:51 -0400

Tech Support
Test

Name

Yogendra
Pingale

E-mail

[email-masked]

Phone Number

(425001) 9370585799

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

JALGAON

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

MASSTECH

Testing and quality Engineer

30 sept

12000

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with customers over Email
Did not
interact with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.To check 1st internet connectivity.

2.then check the link is ok or not

3.clearing cache and cookies

4.to check this website in other browser

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.ON the
Bluetooth 1st phone and the on speaker

2.find the Bluetooth pairing for speaker

3.connect speaker with paird device

What according to
you makes you a good candidate for customer service or technical support
job?

You have to patients to solve customer problem, Then you
confident to solve customer problem any time anywhere.

Confidence is the first key.

On a scale of 1 - 5 please rate your
fluency in spoken English

3