Subject: Tech Support Candidate - Bavneet Singh
From: Bavneet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:13:24 -0400

Tech Support
Test

Name

Bavneet
Singh

E-mail

[email-masked]

Phone Number

(201005) 8447907909

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Sahibabad

Which
best describes your Technical Support capabilities

I don't
have experience or skills for Technical Support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will first check my internet connection over my
Wi-Fi and reboot it (if required), if its still not works I connect it to my
cellular network and if still not works I connect to a vpn server.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on bluetooth speaker and and switch it to pairing
mode.

2. Turn on our phone's bluetooth.

3. In phone' bluetooth setting, tap on the name of our bluetooth device.

4. A message will show to pair or not, tap on pair and it will connect to our
bluetooth speaker.

What according to you makes you a
good candidate for customer service or technical support job?

I have a working knowledge of technical support with phones
and computers. And I also spend a year working in mobile shop which include
customer service.

On a scale of 1 - 5 please rate your
fluency in spoken English

4