Subject: Tech Support Candidate - DISHANT RAWAT
From: DISHANT RAWAT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:07:47 -0400

Tech Support
Test

Name

DISHANT
RAWAT

E-mail

[email-masked]

Phone Number

(91) 7827474733

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Rohini, Delhi

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mind Shaper

IT Facilitator

Working

24000

Previous
Employer 1

NA

NA

NA

NA

Previous Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First i would check internet connectivity, If
connectivity is not stable and fix the lan or wifi issue.

If connectivity is ok, then i close the browser and try again. If the problem
has not been solved then i check is site (WWW.ndtv.com) down or
not.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First i have have to turn on my bluetooth
speaker, then turn on my phone bluetooth.

Go to my ph. bluetooth list there i can find my bluetooth speaker device name
there.

Just click on the bluetooth speaker name nd click on pair.

When your speaker said "Your bluetooth device is connected" thats mean you are
successful connect with your device.

What according to
you makes you a good candidate for customer service or technical support
job?

Well, I think i have a good knowledge of my field. I can
easily work under the pressure as well. I have experienced of this kind of work
like troubleshooting, software installation, Windows troubleshooting &
Networking (LAN & WAN) troubleshooting.

On a scale of 1 - 5
please rate your fluency in spoken English

3