Subject: Tech Support Candidate - Kush Kumar
From: Kush Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:06:24 -0400

Tech Support
Test

Name

Kush
Kumar

E-mail

[email-masked]

Phone Number

(+91) 7505047034

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Lucknow UP

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

TCS

IT Incharge

30

26000

Previous Employer 1

HCL

Team Lead

Aug
2020

23000

Previous Employer 2

VIFM

TM

March 2019

23000

In your past experience you have (select
all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I'm
checking first inetrnet/Intranet connectivity if it ok then will clear browser
history , checking proxy setting

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Speak set
Bluetooth mode then on Bluetooth mobile searching device then click which is
search then click connect

What according to you makes you a
good candidate for customer service or technical support job?

Technical Support job , because I have good experience about
technical support profile

On a scale of 1 - 5 please rate your
fluency in spoken English

4