Subject: Tech Support Candidate - sunil kumar
From: sunil kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 01:48:05 -0400

Tech Support
Test

Name

sunil
kumar

E-mail

[email-masked]

Phone Number

(0) 9561030238

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

new delhi

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

INTERGLOBE TECHNOLOGY
QUOTIENT

EXECUTIVE-TECHNICAL SERVICES

31 JULY 2020

23000

Previous Employer 2

IGT

PROCESS ASSOCIATE

14MAR
2014

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

first i will check my
internet is stable or not,if internet is stable than i will open the website
with another browser or will try to ping this from cmd. i will clear cache and
will reset browser setting also.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

first open
bluetooth of phone and speaker

second step will search bluetooth speaker bluetooth in phone than select the
bluetooth devie to pair it and than smoothly run the device

What
according to you makes you a good candidate for customer service or technical
support job?

a customer service or technical support job is to
resolve the query of customer and he is must having good knowledge of his
services also

On a scale of 1 - 5 please rate your fluency in spoken
English

5