Subject: Re: LSM Joining Case Test - Arunesh Masih
From: Arunesh Masih <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 01:47:08 -0400

LSM Joining Case
Test

Name

Arunesh
Masih

E-mail

[email-masked]

Phone Number

(0761) 9425385832

Which blurb would
you select?

Blurb 4

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

Blurb 4 is the most appropriate solution for
the above mentioned situation because the customer wants to get the tickets at
his hotel where he would be staying at the time of event so rest assured some
changes he would be making and after the change of address the tickets will be
delivered to him at the hotel.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

The basic difference between the good and the
great customer service is that in good service you will be providing the
customer with the solution you have but the great customer service means that
you will be understanding the situation fully and thinking about the future
problems also you will be resolving the problem there itself .

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