Subject: Arabic Language Test - Raihan Khan
From: Raihan Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 11:59:27 -0400

Foreign Language
Screening Test

Name

Raihan
Khan    /  (91) 9540109931    / [email-masked]

Whats your first language

Arabic

Please
answer in grammatically correct ENGLISH the following situation in 100 words:
You are working for Pizza Hut as a phone order executive. You took the order
from a customer and informed him that his order will be delivered in 30 minutes.
The customer calls you back after 45 minutes complaining that he has not
received his Pizza yet. When you check you realised that you made a mistake and
you entered his address incorrectly. You have the customer waiting on phone,
what would you do in this situation?

I will convince the customer by
saying that the delivery boy might be stuck in traffic jam, he will reach to you
very soon or may be the bike is on disorder , wait just your order is about to
reach to you, please wait for some while in case your otder is not delivered to
you within the tim which i have told you right now you can just make me call
your problem would be resolved on priority basis.

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

I have Madarsa background, i have done my diploma in arabic
language from Delhi University,Basically it is translation field from arbic to
english and vice versa, i have computer degree as well, i can read and write
English, Arabic, urd and Hindi.

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

In olmy
language great customer service is we have to convince the make the order reach
to the customer, and good is that we have to convince the customer at any
cost.

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

عندى خبرة فى التكلم فى اللغة
العربية ، لقد عملت فى هذا المجال ، انا واثق
أننى ساعمل هذا العمل بسهولة

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

سافرت الي
السعودية العربية وكنت هناك على المهنة
الطالب ،حصلت هناك التعليم سنتين ونصف، هناك
رايئت كثيرا من المدن على سبيل المثال الرياض
والثانى الخرج ،احب من الطعام البروست التي
تكون شهية