Subject: Arabic Language Test - Abdus Samad
From: Abdus Samad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 11:54:22 -0400

Foreign Language
Screening Test

Name

Abdus
Samad     /  (110025) 9810318692
/ [email-masked]

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

In this situation, first of all I should say sorry for delay and
inform customer that our provider on the way to your home. perhaps he is facing
a heavy traffic.  But he should have reached on fixed time.

In
ENGLISH - Please describe your Background (Personal, Educational, Professional)
- 50 - 100 words

Myself is Abdus Samad. I belong to Darbhanga
Bihar and living in Delhi.  I earned my graduation form Lucknow University.
before getting graduation, i was learning Arabic in Nadwa. it is famous for
Arabic.

I have master degree in Urdu. I worked with Urdu newspapers as a translator and
proof reader.

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

إرضاء
العملاء بطريقة سلسة ومهذبة هو علامة على
خدمة عملاء رائعة في كل موقف.

فقط رضا العميل هو علامة جيدة.

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

أنا
أتقن لغتي. لدي مهارات رائعة للتعامل مع
العملاء. أعتقد أن العميل من   الله ، لذا يجب
أن أطلبه في جميع الأوقات سأقوم بعملي
بصدق.

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

لقد زرت مدن مختلفة في الهند، لكني
أحب تمل نادوحبا. لأن تاميل نادو تتمتع بجمال
طبيعي وثقافة تعليمية نابضة بالحياة. الأدب
هو أحد نوعية التاميل. البساطة هي مأوى كل شخص
يعيش في هذه المنطقة. يفعلون كل عمل
حسنا۔