Subject: Arabic Language Test - Mohd Salman
From: Mohd Salman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 10:30:45 -0400

Foreign Language
Screening Test

Name

Mohd
Salman    /  (91) 9718351361    / [email-masked]

Whats your first language

Arabic

Please
answer in grammatically correct ENGLISH the following situation in 100 words:
You are working for Pizza Hut as a phone order executive. You took the order
from a customer and informed him that his order will be delivered in 30 minutes.
The customer calls you back after 45 minutes complaining that he has not
received his Pizza yet. When you check you realised that you made a mistake and
you entered his address incorrectly. You have the customer waiting on phone,
what would you do in this situation?

When I realise my mistake I try
to apologize for it and will say him to wait some more if he can, otherwise I
will cancel the deal and for next time I will be more aware of the address where
the pizza will be delivered etc.

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

My full name is Mohd Salman , I am basically from Bareilly a
district in west UP. I have completed my Arabic studies from Jamia Islamia
Sanabil,New Delhi and diploma in modern Arabic and translation from JMI, New
Delhi.

I have worked as an arabic interpreter in Majco Health, a medical tourism
company based in New Delhi.

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

حسب
تجربتي الفرق بين الخدمة الجيدة و الخدمة
الممتازة للزبائن هي أن الخدمة الجيدة هي
التي توفر للزبائن ما يحتاجون على الفور و اما
الخدمة الممتازة هي التي تزرع الحب و الثقة
لدي الزبائن و يمكن الثاني الا بإنشاء الصفة
العالية في المنتجات و الجودة في توفيرها
للزبائن

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

الشي الذي يجعلني أن تختارني
الشركة من بين الآخرين هي أني لدي خبرة
للتعامل مع الزبائن حيث عملت لمدة ٢ في شركة
للسياحة الطبية. و لدي صبر جميل عند التعامل
مع الزبائن كما اعلم كيف يرضي الزبون
لاستخدام منتجات شركتنا.

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

سافرت إلى دولة
قطر في عام ٢٠١٦ كأحد مشارك من مجموعة هندية
المناظرة.

و مكثت هناك لمدة ٥ أيام في فندق ٥ نجوم اسمه
فندق ماريوت الواقع في قلب دوحة.

تمنعنا هناك كثير و تجربنا في اللغة العربية و
مختلف تهجاتها.