Subject: Re: LSM Joining Case Test - Shivam Khantwal
From: Shivam Khantwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 09:09:51 -0400

LSM Joining Case
Test

Name

Shivam
Khantwal

E-mail

[email-masked]

Phone Number

(+91) 9560364529

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As we can
see the customer is travelling close to the event dates and wants the tickets to
be delivered at the hotel where she gonna be staying. So the blurb 4 is very
much appropriate for the situation. There is a link given for the customer
convenience to update the address where he/she wants the tickets to be sent.

At last I would wants to add few lines as below.

I hope you will find above in order. For any further assistance please contact
us.

Hope you will have a great time at Lady Gaga..!!

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

A good customer service is to provide only the solution to the
customer services. Wheras the great customer service is not only providing the
proper services to the customer but also following up for the feedback after the
services are provideded. A main difference between good and great customer
services is that a good customer service  thinks about providing the quality of
service but the great customer service is not only about giving quality services
but also ensuring to make great relation with the customer.

You can edit this submission and view all your submissions
easily.