Subject: Re: Tech Support Candidate - Abhishek Chauhan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 20 Oct 2020 05:45:07 -0700 (MST)

Sorry by mistake, 

His English is excellent. 
Having good tech experience. 
He have to serve 15 days notice, which he is already serving. 
His Current salary is 27500 
Expecting hike on it 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 Oct, 2020, at 18:08, HR Livesalesman <[email-masked]> wrote: 

His spoken is bad 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 Oct, 2020, at 16:24, Deeksha Dadu <[email-masked]> wrote: 

This guy seems good, talk to him and let me know 

From: Abhishek Chauhan < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 20 October 2020 at 4:20 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Abhishek Chauhan 

	

	
	
			Tech Support Test 
		
	Name 	Abhishek Chauhan 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(091) 9871641677 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Faridabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Dcm Infotech 	Associate Support Engineer 	6th november 	27500 
Previous Employer 1 	P.N Semiconductors Pvt Ltd 	Assistant manager 	December 2018 	20000 
Previous Employer 2 	Conducive technologies 	Technical support executive 	Match 2016 	15500 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Steps to follow 
1. Verify that the website is working with other browser and that website server is not down 
2. Clear Web browser data like site history, cookie settings, web hosted days etc then try the website. 
3. Reset it refresh web browser settings as per different web browsers then try the site 
4 Update the web browser (rarely there is a critical security update) 
5. Uninstall the web browser completely from the pc using professional tools and reinstall the browser this generally resolve all browser related issues 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on the speaker and put it in pairing mode ( for first time) 
2. Search your speaker from the available devices list given in phone Bluetooth settings 
3 Select your speaker name 
4 Connect to the speaker of asked for a code use the speaker Bluetooth manual for the correct code 
	What according to you makes you a good candidate for customer service or technical support job? 	I have always performed best in my team and have been promoted for the same 
I don't only have excellent experience in dealing with clients but to train other employees for serving better 
I'm flexible working in rotational shifts and in all kind of work environments, as well working in order to provide growth to myself and the company project collectively. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5