Subject: Tech Support Candidate - Rajiv Kumar Singh Rajiv
From: Rajiv Kumar Singh Rajiv <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 06:41:54 -0400

Tech Support
Test

Name

Rajiv Kumar
Singh Rajiv

E-mail

[email-masked]

Phone Number

(91) 8210608350

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Ashok Nagar  Delhi

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware -
Basic
Telecom sector

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

Previous Employer 1

Aarya construction

Site
engineer

01/04/2020

25000

Previous Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Used a case management tool
Did not interact
with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly you check your internet connection, and
if it is OFF so you  ON it . After you click any Web browser like Google,
Yahoo,Bing etc.then write www.ndtv.com and press enter.  So you easily reach
that website.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

In Bluetooth speaker first we   ON the
Bluetooth ,then after In Mobile we  go  to settings and choose Bluetooth
option and ON it . And click on  sreach and sreaching new device .if we get the
notification of the Bluetooth speaker we click on that and connect
easily.

What according to you makes you a good candidate
for customer service or technical support job?

Technical
support

On a scale of 1 - 5 please rate your fluency in spoken
English

3