Subject: Tech Support Candidate - Anurag Chhabra
From: Anurag Chhabra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 06:34:07 -0400

Tech Support
Test

Name

Anurag
Chhabra

E-mail

[email-masked]

Phone Number

(91) 9910220995

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Sector 53 Noida

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Parozs

Customer Support

9th September 2020

Previous Employer 1

London School of International
Business

Admin executive

13th April 2020

Previous Employer 2

Nextec Services

BDE

31st December
2019

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Open Google toolbar

Open this website www.ndtv.com

Clear cookies from history search

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Switch on
Bluetooth options both in mobile phone and speaker

Tap with same password option in both devices to connect

What
according to you makes you a good candidate for customer service or technical
support job?

Should be able to handle customer Support queries
diligently

On a scale of 1 - 5 please rate your fluency in spoken
English

4