Subject: Tech Support Candidate - Aman Raina Aman
From: Aman Raina Aman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 06:32:59 -0400

Tech Support
Test

Name

Aman Raina
Aman

E-mail

[email-masked]

Phone Number

(91) 8493811011

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gurugram

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Networking - basic
Speakers
& Audio
Home broadband

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fis

Tec support

Till now

31000

Previous
Employer 1

Vedang cellular service

RNO

Nov2019

24000

Previous
Employer 2

Linkquest telecom noida

Dte

Jan 2019

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I would check the internet
connection, then would clear cache and cookies, check content control,allow
third part website

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Turn on the
power button of the Bluetooth device, allow the device to get stable, then go to
the settings of phone, turn the Bluetooth on , search for the device and put it
with the bluetooth device by using the password

What according to
you makes you a good candidate for customer service or technical support
job?

Good knowledgable regarding the job, perfect communication
skills, great mind set up, patience , dedication and hardwork

On a
scale of 1 - 5 please rate your fluency in spoken English

4