Subject: Fwd: Arabic Language Test - Imtiyaz Ahmad
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, nirendsouza <[email-masked]>
Date: Tue, 20 Oct 2020 03:22:10 -0700 (MST)

Hi Team, 

Please evaluate 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 Oct, 2020, at 15:38, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Imtiyaz Ahmad / (8799793255) 8799793255 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all I would say politely,I am so sorry for inconvenient occurred, I will say I am extremely sorry for keep you waiting then I will explain what exactly happened, I will try to convince customer by saying that i got entred in wrong address and I am arriving in few minutes. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I come from middle class, I belong to Ranchi Jharkhand, I did my schooling in Lucknow after that I came to Delhi and took admission in Jamia Millia Islamia New Delhi in B A Arabic Honer's, and completed my graduation in 2009,and I did Arabic modern and advanced diploma from Jamia Millia Islamia, then went to Saudi Arabia and worked there as an Administrative Assitent and translator, then went to qatar joined Mosanda UGL and worked there three years as an Administrative executive and translator, after that I returned back India worked one year in Asian Hospital Faridabad as an Arabic interpreter and started my own work as medical service facilitator and keept on doing my almost years in between covid19 occured and my work badly affected due to covid19 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة الزبائن تكون جيدا إن توفر الخدمات بأن تحافظ على رضا زبائنك فحسب. وتكون خدمة الزبائن ممتازا إن توفر الخدمة لهم وأنت حسب رضائهم وتحافظ أيضا ولائهم هذاتمييز مهم للغاية 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	ثقتي و وقوتي المقنع تجعلني المرشح الصحيح لهذه الوظيفة. 
تفاني في العمل تجعلني المرشح المناسب لهذه الوظيفة. 
طبيعتي الوظيفة تجعلني المرشح الصحيح لهذه الوظيفة. 
مهارتي تجعلني المرشح الصحيح لهذه الوظيفة. 
تجربتي السابقة تجعلني المرشح المناسب لهذه الوظيفة. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	الدوحة هي عاصمة دولة قطر ويبلغ عدد سكانها ١٤٥٠٠٠٠وفقا باعداد عام٢٠١١. وهي أيضا مدينة ساحلية تقع في منتصف الساحل الشرقي لشبه جزيرة قطر على شاطئ الخليج العربي. توجد فيها الدوائر الحكومية والمؤسسات المالية والتجارية وفيها ميناء تجاري كبير ومطار حديث يربطها بمختلف أنحاء العالم وتشتهر مدينة الدوحة بكثرة المساجد والمباني الحديثة كما تزداد بالمكتبات وأهمها دار الكتب القطرية والمكتبة الوطنية كما يتخد مكتب فتاة الجزيرة منها مقرا رئيسيا القناة. مدينة الدوحة عرفت تنظيم الألعاب الآسوية التي كانت أكبر دورة ألعاب آسيوية في العالم تنظم حتى اللحظة. 
انعقد في المدينة دولة الدوحة لتنمية هي أول دولة لمفاوضات تجارية لمنظمة التجارة العالمية