Subject: Tech Support Candidate - Vikas dev Dev
From: Vikas dev Dev <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 06:16:54 -0400

Tech Support
Test

Name

Vikas dev
Dev

E-mail

[email-masked]

Phone Number

(243006) 7599017944

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Rohini sector-17
delhi

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
SQL etc

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Startup infotech services

System admin

30
September

18000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1 step restart my device

2)make sure internet connection work

3) check website content are open .

Etc troubleshooting

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1) mobile
phone blutooth open

2) pairing the device .

3) connect device .

What according to you makes you a good candidate
for customer service or technical support job?

All
knowledge ho technical filed.

On a scale of 1 - 5 please rate your
fluency in spoken English

2