Subject: Re: LSM Joining Case Test - BALWANT SINGH
From: BALWANT SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Oct 2020 10:06:06 -0400

LSM Joining Case
Test

Name

BALWANT
SINGH

E-mail

[email-masked]

Phone Number

(+91) 8860340097

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I selected
the blurb 4 because the customer said that he/she is already travelling so the
tickets should be placed at the exact location where the customer is staying and
it might be hotel or some other place. In this blurb we are sharing the link and
with the help of that customer can update the address about the tickets delivery
as well. Hence here I would go with the blurb 4.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is something where the
customer is satisfied with the services which are being provided to them but,
With the great customer services an organization can attract the potential
customers or any other customers who are looking for the best in the industry.
In great customer services or experience we should always look for the customer
needs and requirement and full fill them.

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