Subject: Re: LSM Joining Case Test - divya batra
From: divya batra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Oct 2020 09:55:44 -0400

LSM Joining Case
Test

Name

divya
batra

E-mail

[email-masked]

Phone Number

(91) 9654644034

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

This is the
most appropriate way out of the given options to answer the query of the
customer. Also, the updated address will help in delivering the tickets to the
correct place.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

A good customer service merely includes listening to the
customer and solving their query.

But, on the other hand, a great customer service includes listening to what the
customer is saying, understanding and making them calm, and helping them with
the best possible solution

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