Subject: Re: Arabic Language Test - ABDURRASHEED EK
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, nirendsouza <[email-masked]>
Date: Fri, 16 Oct 2020 08:36:56 -0700 (MST)

Hi Harpreet, 

The first answers from google. and agent has not written enough, However i evaluate for what he has written 6.5 out of 10. 

Regards. 
Fauzan 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "nirendsouza" <[email-masked]> 
Sent: Friday, October 16, 2020 5:47:50 PM 
Subject: Fwd: Arabic Language Test - ABDURRASHEED EK 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 14 Oct, 2020, at 12:56, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	ABDURRASHEED EK / (9961015748) 9961015748 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will say to him I have a mistake while writing his address and give him assurance to solve the problem within short span of time. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am a post graduate in both Islamic and secular education specialized in language and literature, degree in English literature too. I am an expert in English-Arabic translation and vice versa. I am very fluent in Arabic and also first rank holder in post graduation. chunk of my articles are published in international Arabic journals and blogs such as Al Bayan from Kuwait, Hira from egypt and so on. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق الرئيس بين خدمة عملاء جيدة وخدمة عملاء مميزة أننا نحافظ على رضا عملائنا في خدمة جيدة ، ولكننا لا نحافظ على رضاهم فحسب بل نحافظ على ولائهم أيضا في خدمة مميزة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا أحب خدمة اجتماعية والعيش وسط الشعب، ولي رغبة شديدة أيضا في إعانة الشعب وإزالة كربهم، وأعتقد أن خدمة الزبائن تتيح لي فرصة لخدمة الشعب. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	أجمل مدن زرتها في حياتي هي مدينة القاهرة، قبل سنة سنحت لي فرصة لتلك الرحلة الممتعة، والشيء طرح في قلبي عجبا أن نهر النيل يجري وسط المدينة، وكان من رغبتي الشديدة أن أرجي رحلة مريحة في النيل، فركبت السفينة، ومدينة القاهرة شهدت عدة أحداث عظمى في التاريخ.