Subject: Fwd: LSM Joining Case Test - Upkar Khosla
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 16 Oct 2020 02:25:13 -0700 (MST)

Hi Ma'am, 

His spoken is good. 
Staying in Indirapuram. 
Can join immediately. 
His Last Salary was 20000 
Expecting between 22-25k 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Oct, 2020, at 16:34, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Upkar Khosla 
E-mail 	[email-masked] 
Phone Number 	(91) 9319445477 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The correct answer for this is blurb 4 because we need to promote our viagogo brand also. 
We can also tell the customer about our brand moto in this blurb which is guaranteed delivering the service to our customers in a safe and secure manner. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A good customer service is just building a relationship with our customers where else great customer service is being honest loyal and maintaining a unique relationship with our customers for long term relationship and future action. 	

	
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