Subject: Re: LSM Joining Case Test - Shakshi dhama
From: Shakshi dhama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 22:21:49 -0400

LSM Joining Case
Test

Name

Shakshi
dhama

E-mail

[email-masked]

Phone Number

(110053) 8447410967

Which blurb would
you select?

Blurb 4

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

Because the lady has said to deliever the
ticket to hotel as she is going for event before 2 days so she has to update her
address.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is building good rekation with customer
,thanking customer ensure they leave with a great satisfaction so they come
again but on the other hand great customer service focuses om every aspect like
communciating with customer with plaesant attitude ,meeting and surpassing
expectations of customers,friendly way of interaction,provoding knowledgable
resources and reaching out above the expecation of the
customer.

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