Subject: Re: LSM Joining Case Test - Neelavo Dutta
From: Neelavo Dutta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 12:11:19 -0400

LSM Joining Case
Test

Name

Neelavo
Dutta

E-mail

[email-masked]

Phone Number

(+91) 7011658013

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I would
select the second one because i feel the second one is the most comfortable for
the costumer, as the costumer can get tickets through online and can also get
that in his/her mentioned hotel.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

A good costumer service means you are barely
keeping your costumers satisfied.

A great costumer service means you are keeping the costumers satisfied as well
as loyal.

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