Subject: FW: LSM Joining Case Test - Bhaskar Gangwal
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 15 Oct 2020 14:33:17 +0000

Talk to him

From: Bhaskar Gangwal <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 15 October 2020 at 7:56 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Bhaskar Gangwal

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Bhaskar Gangwal
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9772843867
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    As the client is moving for the event in two days and it is a general practice that the tickets are shipped few days before the event, it would be advisable for him that he update his delivery address. And from our part we will ensure that the tickets reach him at the updated address. I would amend the blurb by giving him phone no or email id of me. in case he needs any assistance till he has received his tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   If i can interact with the customer in a pleasant manner, value the customer's time, and provide the necessary assistance to him in a short period of time, i think that would be a great customer service.

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