Subject: FW: LSM Joining Case Test - Ninad Dange
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 15 Oct 2020 13:52:42 +0000

Talk to him

From: Ninad Dange <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 15 October 2020 at 4:52 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Ninad Dange

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Ninad Dange
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7208701396
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    The customer is anxious about his trip and adding to it he wants his delivery address or location to be changed so BLURB 4 is the correct option where the customer has to change the delivery address where he wants to recieve the tickets or else it will go to the dispatching address which was given earlier.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good Customer Service is the Service that is given to each and every customer unknowingly whether the customer is satisfied or not but great customer service is one where you feel empathy about customer and give them priority services.

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