Subject: FW: LSM Joining Case Test - Rijo Mathew John
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 15 Oct 2020 13:35:34 +0000

He is mostly copy paste but talk to him and see

From: Rijo Mathew John <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 15 October 2020 at 6:20 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Rijo Mathew John

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Rijo Mathew John
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8448463227
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Blurb 4 is the only blurb which address the issue of the customer.
Some additions to that blurb would be:
You could easily get the tickets delivered to the hotel where you are staying. Organisers of such events usually issue tickets very close to the event, so expect your tickets to be delivered at that time. Thank you, hope you got your queries cleared
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied you are also keeping them loyal! Great customer service demands building a trust with the customer thus increasing the goodwill of the company.

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