Subject: Re: LSM Joining Case Test - Yuvraj Singh
From: Yuvraj Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 09:32:35 -0400

LSM Joining Case
Test

Name

Yuvraj
Singh

E-mail

[email-masked]

Phone Number

(91) 9318430899

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In Blurb 1
the executive is asking for all the information in a good way and providing all
the details as well in a good way.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is just to provide the
information or answer the queries. While great customer service is too think
just like a customer. It's all about empathy. We have to provide the best answer
to the customer.

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