Subject: Re: LSM Joining Case Test - Dimpal Panwar
From: Dimpal Panwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 09:17:01 -0400

LSM Joining Case
Test

Name

Dimpal
Panwar

E-mail

[email-masked]

Phone Number

(+91) 8074154007

Which blurb would you select?

Blurb 3

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I would
advise blurb 3 as it gives the customer the satisfaction that they will recieve
the tickets  soon. And as well as that the experts are in charge of helping
them .

Yes I would like to add -

Please don't worry .  We will be in touch with the seller and will make sure
you recieve your tickets as soon as possible .  If you have any further queries
feel free to contact us .

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

According to me :-

Good customer service  takes care of the problems and give the solution whereas
great customer service gives  end to end support until and unless they solve
the problem and make sure the customer is satisfied.

Good :- Their priority is providing good service.

Great :- Their priority is  satisfying the customer .

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