Subject: Fwd: LSM Joining Case Test - Priyanka Walia
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 15 Oct 2020 05:42:56 -0700 (MST)

Hi Ma'am, 

Her spoken is good, 
She is from my reference 
She is having over all domestic experience but she is smart in English 
Her last salary was 21000/- 
Expecting hike on it. 
Can join immediately. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Oct, 2020, at 14:48, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Priyanka Walia 
E-mail 	[email-masked] 
Phone Number 	(+91) 9910218998 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	As customer already said that he is travelling and wanted the same at his hotel..so if we will deliver the ticket at hotel we will require hotel address. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	1. Always listen customer first don’t interrupt while they speak. 
2.If they had any complaint always apologise first and assure them that we will definitely help them. 
3. Make customer feel happy 
4.always respect customer feedback 	

	
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