Subject: Re: LSM Joining Case Test - Paramjeet Singh
From: Paramjeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 07:26:22 -0400

LSM Joining Case
Test

Name

Paramjeet
Singh

E-mail

[email-masked]

Phone Number

(91) 7017121365

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb 2 ,
mentions every important detail and handles customer in very good way , also
ensures that customer should give his /her travel address so that the delivery
can be made possible to the new destination, to the customer rather than
sticking to the default address fild by customer , as date of departure is also
asked so in case delivery can be possible before departure , and in the last
asks for mobile number verification to ensure availability of customer in case
of a requirement.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

A great customer service is to serve the customer
for his / her complete satisfaction not merely focusing on what customer asking
, deep understanding of customer psychology plays important role , Evey csutomer
is different so should the way of handling them.

You can edit this submission and view all your submissions
easily.