Subject: Re: LSM Joining Case Test - devesh yadav
From: devesh yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:53:05 -0400

LSM Joining Case
Test

Name

devesh
yadav

E-mail

[email-masked]

Phone Number

(+91) 7000045893

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As the
executive is consoling that the person will get the ticket soon , also he
explained the person that he cant assure but customer is priority so will be
served as soon as possible.

he also explained the process which is been taken on the persons concern and
provided the detailed solutions and that persons concern.

and at last he didn't assured any fake date or assuring but else requested the
the person to wait.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Customer Service Is Something Not Beyond
Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From
An Organisation, But Customer Had Something More In His / Her Mind In Terms Of
Getting Service. Good service is something Which displays An Normal Act Of
World.

While Great Customer Service Is Something Going Beyond Customers Imaginations.
Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer.
It's An Act which Makes An customer Amaze.

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