Subject: Re: LSM Joining Case Test - Avatar Singh
From: Avatar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:30:39 -0400

LSM Joining Case
Test

Name

Avatar
Singh

E-mail

[email-masked]

Phone Number

(+91) 9529991988

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I selected
Blurb 1 because I wanted to resolve the issue of the customer very
precisely.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

In good customer service, the customer care executive wants to
satisfy the customer by resolving his/her issues. On the other hand, in great
customer service, want of the executive is not only to satisfy his customers but
also to keep them loyal by resolving their issues.

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