Subject: FW: LSM Joining Case Test - Sayan Nag
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 15 Oct 2020 08:05:26 +0000

This guy seems ok. Have you spoken to him yet? I need details please

From: Sayan Nag <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 15 October 2020 at 10:45 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Sayan Nag

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Sayan Nag
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9954824328
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Blurb 4 solves the issue precisely and effectively while also ensuring that safety and security are maintained. The Blurb doesn't necessarily need to be amended but a greeting at the end would just make it perfect
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   I believe that the difference between good and great customer service comes with nuances. The extra time saved in resolving an issue or the appropriate compensation provided, could go a long way in the relationship. However it's equally important sometimes to not give in to unjust customer demands while not upsetting the situation

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