Subject: Re: LSM Joining Case Test - Sayan Nag
From: Sayan Nag <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 01:15:17 -0400

LSM Joining Case
Test

Name

Sayan
Nag

E-mail

[email-masked]

Phone Number

(+91) 9954824328

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb 4
solves the issue precisely and effectively while also ensuring that safety and
security are maintained. The Blurb doesn't necessarily need to be amended but a
greeting at the end would just make it perfect

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

I believe that the difference between good and
great customer service comes with nuances. The extra time saved in resolving an
issue or the appropriate compensation provided, could go a long way in the
relationship. However it's equally important sometimes to not give in to unjust
customer demands while not upsetting the situation

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