Subject: Fwd: LSM Joining Case Test - Sangeeta Das
From: Ashwinee Latchayya <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 14 Oct 2020 05:24:53 -0700 (MST)

Hi, 

The answer may be short here but her English writing seems good. 

Can you speak to her and inform her that I will be calling. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Sangeeta Das" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, [email-masked] 
Sent: Wednesday, October 14, 2020 1:09:33 PM 
Subject: Re: LSM Joining Case Test - Sangeeta Das 

	
	
			LSM Joining Case Test 
		Name 	Sangeeta Das 
E-mail 	[email-masked] 
Phone Number 	(91) 9711136557 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The 2nd blurb was more informative and entails all details. It provided an alternate option to download E-ticket which should assure the customer of timely delivery. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A good customer service tries to meet the expectations of the customer however a great customer service thrives for opportunities to delight the customer. 	

	
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