Subject: Re: LSM Joining Case Test - Rupesh Singh
From: Rupesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 06:18:19 -0400

LSM Joining Case
Test

Name

Rupesh
Singh

E-mail

[email-masked]

Phone Number

(91) 9311588015

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb one
is correct. There paraphrasing part is good and address confirmation is
there.

In my opinion there should no change is required

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

As per my opinion the main difference between
providing good customer service and delivering great customer service is that,

Good customer service means providing information but customer is not fully
satisfied

But in great customer service means you gave Information and available
alternative also and told info to customer each information very effectively.
And ask for further assistance as well.

Good customer service Means that you just told to the customer information only
But in great customer service means you provide than required information as
well as assurance and empathy

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easily.