Subject: Arabic Language Test - Faheem Ahmad
From: Faheem Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Oct 2020 10:14:57 -0400

Foreign Language
Screening Test

Name

Faheem
Ahmad    /  (110025) 7290919946    / [email-masked]

Whats your first language

Arabic

Please
answer in grammatically correct ENGLISH the following situation in 100 words:
You are working for Pizza Hut as a phone order executive. You took the order
from a customer and informed him that his order will be delivered in 30 minutes.
The customer calls you back after 45 minutes complaining that he has not
received his Pizza yet. When you check you realised that you made a mistake and
you entered his address incorrectly. You have the customer waiting on phone,
what would you do in this situation?

I will just ask him to wait for
sometime, until I contact the delivery boy. I will apologise him for the delay.
Will correct the address immediately.

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

I have been Hard working since my childhood. I completed my
school in Delhi. Graduated from Jawaharlal Nehru University. Diploma in modern
Arabic language and translation. I have been working as a translator and Arabic
caller.

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

To listen
carefully and answer the questions of the customer

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

I have an
excellent communication skills in Arabic language and translation.

Please
answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about
any city or town that you traveled to

I travelled to Saudi Arabia in
2015, almadina almunawwarah City, it was a beautiful city surrounded by hills
and mountains