Subject: Fwd: Arabic Language Test - Amran Yousif
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 12 Oct 2020 22:43:16 -0700 (MST)

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Oct, 2020, at 15:23, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Amran Yousif / (0091) 08764477831 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I apologize and the language that I entered the address wrongly I ask him to take my pizza as a gift from me and that it did not happen to him again and if he accepted that is good for our company 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I complete my diploma Avionics engineering and B.tech degree electric and Electronic engineering and right now I am doing M.tech power system engineering 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الجيدة قد تكون مناسبة لي اخلي الأشخاص لانوا كثير من الناس يتطلع لي خدمة جيدة علي حسب القيمة التي يستطيع أن يدفعها اما الخدمة الممتازة هناك اشخاص يبحثون عن ذلك ولكن ليس الكل يقدر أن يدفع مقابل هذه الخدمة لأنها قد تكون مكلفة بالنسبة لهم لذالك الخدمة المجيدة تكون في متناول الجميع وهذا ما يجعل الشركة تتقدم أكثر لوجود عملت كثر 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	ما يجعلني مرشح لهذي الوظيفة انا احب العمل في مجموعات واستطيع ان اعمل اكثر من 8ساعات في اليوم لو كان هناك تيم جيد ومجموعة تحب العمل الجماعي وبيئة ملائية للعمل 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد سافرت ليعده دول منها دبي والسعودية وقطر وإثيوبيا والان انا في الهند والمدن بتي سافرت إليها حيدراباد بنغلور مومباي جيبور ودلهي وشملة وملالي جيتورقر وسهارة بور وجناي واقرأ قندهار بنجاب اكثر من 20مدينة في الهند والان اعيش في اجمير. ووجدت اي مدينة تختلف عن الزهري لغة وثقافة وحتي